GIA Reader article on my work with the MAP Fund

The MAP Fund is an amazing organization and it was my privilege to work with them for a few years. We thought very hard about how to design an application process that mirrors MAP’s strongly anti-oppressive values, and deep commitment to experimentation in performance work. I brought a product management lens to the process, and …

Nonprofit Tech at the Seattle Interactive Conference

I’m moderating a panel at next month’s Seattle Interactive Conference, and I’m very excited about it. We’re talking about how to build software in 501(c)(3) organizations, how it’s different from building in a for-profit company, and how you can build products that reflect your values through and through. I’ll be talking about my own experience …

User Testing, Play Testing, and Composing Music

My friends who mastermind the arts salon/dinner party series With Interesting People were kind enough to let me run an experiment on their guests last night. (Btw, the photo is of dates stuffed with goat cheese and almonds, alongside some mango & persimmon, all drizzled with honey. The chef, Phil Lacey, is pretty darn good.) …

Product management is at the forefront of regular management

I’ve been thinking a lot about why I care so much about product management specifically. And I think it’s because of something I believe about the future of work overall. Product management right now is an emerging field, largely in software, to do with (roughly) how to lead teams of developers effectively. There are a …

Dump Your Vendor: DIY Tech for Non-Profits

A lot of non-profits have problems that sound like this: We’re paying almost a whole salary, if not more, for this third party technology that supports an essential part of our organization, but we’re really unhappy with it. It doesn’t really do what we need it to do, and our staff spends a lot of …